Wash Care :

• Please hand wash wash in cold water with a soft detergent separately. Do not mix with other clothes for washing.
• The products might bleed if they are dyed hence don't be worried as they will retain the color after wash.
• The products with embellishments should be handled with utmost care while washing.
• The products need to be steam ironed to avoid damage to fabrics.
• Do not dry out the products in direct sunlight.

DISCLAIMER: The product might have slight variation in color due to sunlight/photography effect. This product is hand embroidered and may have slight dissimilarities that are a natural outcome of the human involvement in the process. These minor variations of Stitches/Motifs add to its charm and ensure you have a unique product.

We offer free shipping on all our products throughout India! 

Usually, orders are dispatched within 2-4 working days of the customer placing the order.

However, unusual circumstances may lead to delays beyond the specified period. In case of delay (product not dispatched within the estimated time period), you can contact us on maazchikanarts11@gmail.com.

To ensure that the order reaches you in a good condition, in the shortest span of time, we ship through reputed logistics companies.

If your enquiry is urgent, please email us at maazchikanarts11@gmail.com and one of our team members will be in touch with you at the earliest.

*Please note that Saturdays, Sundays and Public Holidays are not considered as working days for standard deliveries.

Exchange Policy

We always try our best to make sure that you love our product as much as we loved making it for you.

However, we'd be happy to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 14 days from the date of delivery, for a different size or style. 

Please Note: 

Return Policy

Item that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags are eligible for return within 14 days from the date of delivery. All returns happen via Bank Transfer which can take upto 15 working days.

Incase of a defect in the product, we would require clear parcel opening videos or pictures.

To request for an exchange/return, please email us at maazchikanarts11@gmail.com

or contact Us

Number: +91 80097 62186

Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:

Name: Maaz Chikan Arts.

Address: 616/P-006B, Aziz nagar, sitapur road, bal nikunj inter college, semra gauri, Lucknow, UP, 226021

Number: +91 92199 80617

Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request.

Item is eligible for a return/exchange request only once.

Cancellation Policy

No cancellations will be accepted after 24 hours of the order being placed.

Change in Size/Delivery Address/Phone Number

If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at maazchikanarts11@gmail.com  with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.